Terms and Conditions

Welcome to Likha Family Salon & Makeup Studio. By accessing our services or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By booking an appointment, visiting our salon, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Likha Family Salon & Makeup Studio provides a range of beauty and wellness services, including but not limited to:

• Hair cutting, styling, coloring, smoothing, and straightening
• Bridal and party makeup services
• Skin treatments and facials
• Spa and relaxation services
• Saree draping and grooming services

Service availability, descriptions, and pricing are subject to change without prior notice.

3. Appointments and Bookings

3.1 Booking an Appointment

• Appointments can be made by calling us at 097787 86850 or through our website contact form
• Walk-ins are welcome, but appointments are recommended to ensure availability
• We reserve the right to confirm or reschedule appointments based on availability

3.2 Cancellation Policy

• Cancellations or rescheduling must be made at least 24 hours in advance
• Late cancellations (less than 24 hours) may result in a cancellation fee
• No-shows may be charged the full service fee
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances

3.3 Late Arrivals

• Please arrive on time for your appointment
• Late arrivals may result in reduced service time or rescheduling
• Full charges may apply even if service time is shortened due to late arrival

4. Payment Terms

4.1 Pricing

• All prices are subject to change without notice
• Current pricing will be communicated at the time of booking or service
• Additional charges may apply for special requests or premium products

4.2 Payment Methods

We accept the following payment methods:

• Cash
• Credit and debit cards
• Google Pay and other UPI payments
• NFC mobile payments

4.3 Payment Policy

• Payment is due at the time of service
• For bridal packages, a deposit may be required to secure your booking
• All payments are non-refundable unless otherwise specified

5. Client Responsibilities

5.1 Health and Safety

• Clients must disclose any allergies, skin sensitivities, or medical conditions that may affect services
• We are not liable for adverse reactions if relevant information is not disclosed
• Clients with contagious conditions will not be serviced to protect other clients and staff

5.2 Conduct

• Clients are expected to behave respectfully toward staff and other clients
• We reserve the right to refuse service to anyone who is disruptive or disrespectful
• Children must be supervised by a parent or guardian at all times

5.3 Personal Belongings

• Clients are responsible for their personal belongings
• We are not liable for lost, stolen, or damaged items

6. Service Guarantees and Limitations

6.1 Professional Standards

• All services are performed by trained professionals using quality products
• We strive to meet your expectations but cannot guarantee specific results
• Hair and skin reactions vary by individual

6.2 Consultations

• Free consultations are available for major services like hair coloring and bridal makeup
• We recommend consultations to ensure we understand your needs and expectations

6.3 Corrections

• If you are unsatisfied with a service, please notify us within 48 hours
• We will make reasonable efforts to correct the issue free of charge
• Corrections are subject to stylist availability and product limitations

7. Liability and Disclaimers

7.1 Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not responsible for allergic reactions if proper disclosure was not made

7.2 External Products

• We are not responsible for reactions to products used on hair or skin prior to your visit
• Clients using personal products do so at their own risk

8. Intellectual Property

• All content on our website, including text, images, and logos, is owned by Likha Family Salon & Makeup Studio
• Unauthorized use of our content is prohibited
• Photos of clients may be used for marketing purposes only with explicit consent

9. Photography and Marketing

• We may photograph our work for marketing and promotional purposes
• Client consent will be obtained before using identifiable photos
• Clients may request that their photos not be used publicly

10. Operating Hours and Holidays

• Regular hours: Monday - Sunday, 9:30 AM - 8:30 PM
• Hours may vary on public holidays
• Emergency closures may occur due to unforeseen circumstances

11. Gift Certificates and Packages

• Gift certificates are non-refundable and non-transferable for cash
• Gift certificates must be used within the validity period
• Package deals cannot be split or partially refunded

12. Hygiene and Safety Standards

• We maintain strict hygiene and sanitation protocols
• All tools and equipment are properly sanitized
• Single-use items are used where appropriate

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

14. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

17. Acknowledgment

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.